Thank you for shopping with us! We aim to make every order as smooth and reliable as possible.
Order Processing
Orders are typically processed and dispatched within 1–2 business days after your order is confirmed.
Estimated Delivery Time
Once dispatched, most international orders arrive within 7–12 business days.
Please note that delivery times are estimates and may vary depending on your location, customs processing, local carriers, holidays, or other circumstances outside our control.
Order Tracking
When tracking is available, you’ll receive your tracking information by email once your order has been shipped.
Shipping Address
Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.
Customs & Import Fees
International orders may occasionally be subject to customs duties, taxes, or import fees depending on the destination country. Any applicable fees are the customer’s responsibility unless otherwise stated at checkout.
Delayed or Missing Orders
If your order has not arrived after the estimated delivery period, please contact our support team and we’ll help investigate the shipment.
We appreciate your patience and look forward to getting your order to you as quickly as possible.